Privacy Policy
At Brookwood Pet Supplies, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, products, and services. By accessing our website or placing an order, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing and shipping addresses, and any other details you provide when placing an order or creating an account.
Payment Information: While we do not directly process payments, third-party payment processors may collect your credit/debit card details securely.
Browsing Data: Information such as IP address, browser type, operating system, and browsing behavior on our website.
Order Details: Information about the products you purchase, including order history and preferences.
How We Use Your Information
We use your information for the following purposes:
To process and manage your orders.
To communicate with you regarding your purchases, inquiries, and promotions.
To personalize your shopping experience.
To improve our website, services, and product offerings.
To comply with legal obligations or resolve disputes.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party companies that help us process orders, manage marketing campaigns, or improve our website’s functionality.
Legal Compliance: Authorities if required by law or in response to legal processes.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no data transmission over the internet is entirely secure.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These tools help us understand website traffic and personalize your experience. You can adjust your browser settings to refuse cookies, but some features of our site may not function correctly without them.
Your Rights
As a user, you have the right to:
Access, correct, or delete your personal information.
Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
Request details about the data we hold about you.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page, and the effective date will be revised accordingly.